imagen
virtual claim form
YAKUPARK S.A.C. / RUC: 20611191058

    Date

    Office where the claim is made*

    El Chaco - ParacasLaguna azul - Tarapoto

    1. IDENTIFICATION OF THE CLAIMING CONSUMER

    2. IDENTIFICATION OF THE CONTRACTED GOOD

    ProductService

    3. Claim detail

    Claim(1)Complaint(2)

    4. Actions Taken by the Provider

    (1) CLAIM: Dissatisfaction related to products or services

    (2) COMPLAIN: Dissatisfaction not related to products or services or discomfort or dissatisfaction with customer service


    *The formulation of the claim does not prevent resorting to other means of dispute resolution nor is it a prerequisite to file a complaint with INDECOPI.

    *The provider must respond to the claim within a period of no more than thirty (30) calendar days, and may extend the period up to thirty (30) more days, prior communication to the consumer.

    imagen